TERMS OF USE
Rules for using the Dixe portals.
Effective September 11, 2026. These terms govern use of portals operated by Dixe Group Inc., Ontario, Canada. A signed service, project, tutoring or transaction agreement controls if it conflicts with these website terms.
Portal role
Dixe provides information, intake, qualification, introductions and administrative support. Unless expressly stated in a signed agreement, Dixe is not the buyer, seller, manufacturer, carrier, insurer, customs broker, engineer, public authority, employer or guarantor of a transaction or award.
User responsibilities
You must provide accurate information; have authority to submit it; respect confidentiality, intellectual-property and source restrictions; independently verify counterparties, specifications, sanctions, eligibility, prices, taxes and legal requirements; and use the portals lawfully. You may not probe security, introduce malicious code, scrape contrary to instructions, impersonate others, bypass access controls or submit another party’s confidential information without authorization.
Controlled documents and payments
Submitting an inquiry does not create a purchase, award or engagement. Controlled documents are released only after applicable authority, eligibility, confidentiality, sanctions, buyer-rule and fee review. A payment is due only under a written Dixe request tied to a verified reference, deliverable, currency and price. Never send money to an individual’s personal account based only on an email or message; verify changed banking instructions using a previously trusted contact method.
Commodities and Oils commission pricing
For Dixe Commodities and Dixe Oils transactions valued up to and including US$500,000, the Dixe commission is 7% of the entire transaction value. Above US$500,000, the rate is 5% of the entire transaction value, not only the amount above the threshold. For example, a US$600,000 transaction produces a US$30,000 commission. The seller is solely responsible for 100% of this Dixe commission; the buyer does not pay or assume the Dixe commission obligation. The signed transaction schedule controls the calculation base, currency conversion, exclusions, taxes, invoicing and payment timing.
Dixe Industrial commission pricing
Dixe Industrial commission is 7% of the entire transaction value. The seller is solely responsible for 100% of the Dixe commission; the buyer does not pay or assume this commission obligation. The signed transaction schedule controls the calculation base, currency conversion, exclusions, taxes, invoicing and payment timing.
Escrow and letter-of-credit payment responsibility
Choosing an Escrow arrangement, documentary letter of credit (including SWIFT MT700), or standby letter of credit (including SWIFT MT760) does not waive, transfer or extinguish the seller's obligation to pay 100% of the Dixe commission applicable to the portal. The commission rate remains portal-specific: Dixe Commodities and Dixe Oils use 7% up to and including US$500,000 and 5% above US$500,000 on the entire transaction value; Dixe Industrial uses 7%. Escrow provider transaction fees are separate from Dixe commission and are allocated 50% to the buyer and 50% to the seller. Any bank issuance, advising, confirmation, amendment or other bank charges are separate from both the Dixe commission and Escrow provider fees and must be addressed in the signed transaction schedule. Funding verification, bank-instrument verification, merchant release approval and provider disbursement are separate steps; an uploaded document or payment screenshot alone is not proof of cleared funds or bank acceptance.
Third parties
External websites, Microsoft Teams, PayPal, Wise and other providers operate under their own terms, availability and security practices. A link or introduction is not an endorsement or warranty. Users remain responsible for keeping original records and suitable backups.
Confidentiality and security events
Dixe applies reasonable safeguards but no system is immune from cyberattack, interception, error or outage. You must promptly report suspected unauthorized access and cooperate with reasonable containment steps. Nothing in these terms excludes responsibilities that cannot lawfully be excluded, including applicable privacy-breach duties.
Disclaimer and liability
To the maximum extent permitted by law, the portals and general information are provided “as is” and “as available,” without a guarantee of uninterrupted service, accuracy, commercial outcome, supplier performance, award or fitness for a particular purpose. Dixe is not liable for indirect, consequential, special or punitive loss, lost profits, lost opportunity or third-party acts. Any enforceable monetary limitation must be stated in the applicable signed commercial agreement and remains subject to mandatory law.
Suspension, governing law and contact
Dixe may suspend access or withhold release where security, authority, legality, sanctions, fraud or payment concerns exist. These website terms are governed by Ontario law and applicable Canadian federal law, without overriding mandatory rights in another jurisdiction. Contact legal@dixegroup.com.